#1 Best Credit Union, 6 Years in a Row!

Contact Us

For your financial security, we will not discuss your account information through social media. For any help related to your account or personal finances, please contact us directly by visiting a branch, calling to speak with a Member Service Representative, or use our Message Center in Online Banking.

Phone
Member Services: 614.707.4000
Toll free: 800.233.6880

Message Center
Message us via the Message Center located within the Tools drop-down menu in Online Banking.

Mailing Address
6165 Emerald Parkway
Dublin, OH 43016-3248

Lost or Stolen Visa Card?

During business hours;

Call BMI FCU at 614.707.4000 or visit a branch to receive a same-day new card.
Use Card Management/Alerts in Online Banking to block all future transactions immediately.

For 24/7 after hours support;

Call Visa at 1.800.847.2911.
For a list of toll-free numbers while abroad, visit: https://usa.visa.com/contact-us.html.
- When you report a lost or stolen card, it will be blocked within 30 minutes.

Report Lost or Stolen Greenlight Mastercard

Call Greenlight at 888-483-2645.
Freeze all card activity and order new card.
- To learn how to freeze activity please visit Greenlight.
- For details on how to order a replacement card, see more here.